Reference

Terms That Govern Your shreematka Account

These terms set out the rules that apply when you open an account on shreematka and access our lobby, which includes Live Baccarat, Spribe Aviator, Football Strike, and…

Applies to all account holdersUPI, Paytm, PhonePe coveredJurisdiction-dependent accessUpdated as regulations changeContact us for any dispute

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What These Terms Cover and How They Apply

shreematka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with shreematka — creating an account, depositing funds through UPI, Paytm, or PhonePe, placing wagers on any title in our lobby including Tower, Bingo, or Fishing War, and requesting a withdrawal. Access to our platform depends on your

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local law; where local law permits, these terms govern your account in full. We reserve the right to update these terms at any time, and we will notify you of material changes through your registered email address. Continued use of the account after notification constitutes acceptance
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of the revised terms. If you do not agree, you must close your account by contacting our support team before the changes take effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how they have been applied to your account, our support team is available through the…

Live Chat Start a live chat session from any page inside your account. Our agents can clarify specific clauses, walk you through account restrictions, and raise a formal dispute on your behalf during support hours.

Email Support Send a detailed message to our support address with your registered account email in the subject line. We handle terms disputes, account access questions, and withdrawal holds through this channel within 24 hours.

Help Centre Our Help Centre contains a dedicated terms section where you can read the current version, check the revision history, and submit a formal written objection to any clause that affects your account.

ACCOUNT SECURITY PRACTICES

How We Handle Your Account Under These Terms

Our approach to data, security, and account management is built into these terms so you know exactly where you stand.

Data Handling

We collect only the data needed to operate your account — name, contact details, and payment method identifiers for UPI, Paytm, or PhonePe. We do not sell your data to third parties, and we retain it only as long as your account remains active or as required by applicable law.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions in your browser at any time, though disabling session cookies will affect your ability to stay signed in during a session.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification sent to your registered mobile number. Under these terms, you are responsible for keeping your credentials private; report any suspected unauthorised access to us immediately.

Retention Period

Account records, transaction logs for UPI, Paytm, and PhonePe deposits and withdrawals, and support correspondence are retained for a minimum period as required by applicable Indian financial regulations, after which we delete or anonymise the data.

Requesting Changes

You may request a correction to your personal data, a copy of the data we hold, or deletion of your account at any time by contacting support via live chat or email. We process such requests within 30 days under these terms.

Dispute Resolution

Any dispute arising from these terms is first handled through our internal support process. If the matter is not resolved, you may escalate it through the formal written objection process described in the Help Centre, with all correspondence documented.

Common Questions About Our Terms

These answers address the terms-related questions we receive most often. If your question is not covered here, contact support directly and we will respond within 24 hours.

These terms take effect the moment you complete account registration on shreematka. By submitting your details and confirming your account, you acknowledge that you have read, understood, and agreed to every clause in the current version of these terms.

We can update these terms at any time. We will send a notice to your registered email before material changes take effect. Continuing to use your account after that date means you accept the updated terms; closing your account before that date means you are not bound by the changes.

Yes. Every deposit and withdrawal transaction — whether processed through UPI, Paytm, or PhonePe — is governed by these terms. This includes the transaction limits, verification requirements, and the timeline within which funds are credited or returned to your account.

Where any clause is found to conflict with applicable Indian law, that specific clause is modified or removed to the extent necessary to comply. The remaining terms continue in full force and your account remains active under the compliant portions of the agreement.

Contact our support team via live chat or email using your registered account address. We will compile and deliver a copy of the personal data we hold within 30 days of receiving your verified request, as committed to under the data handling section of these terms.

Yes. Start by contacting support via live chat or email with the specific clause you believe was misapplied. If the internal process does not resolve the matter, you may submit a formal written objection through the Help Centre, and we will document every step of the process.

Send a closure and deletion request to our support team. We will process the account closure and anonymise or delete personal data within 30 days, subject to any retention obligations imposed by applicable financial regulations on transaction records.

Terms That Govern Your shreematka Account

Reach Us About These Terms

How We Handle Your Account Under These Terms

Data Handling

Cookie Use

Account Security

Retention Period

Requesting Changes

Dispute Resolution

Common Questions About Our Terms

01 When do these terms come into effect for my account?

02 Can shreematka change these terms without my consent?

03 Do these terms apply to deposits made via UPI, Paytm, and PhonePe?

04 What happens if a clause in these terms conflicts with local law?

05 How do I request a copy of the data held under these terms?

06 Can I dispute a decision made under these terms?

07 What if I want to close my account and have my data deleted?

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